FutureSmart AI Privacy Policy

1. Information We Collect

We collect:

• Client-Provided Data: Data you provide for our NLP services, such as text for analysis.
• Contact Information: Name, email, company, etc., to communicate with you.
• Technical Data: IP address, browser type, etc., to ensure service functionality.
• Usage Data: Information about how you interact with our services.

2. How We Use Your Information

We use your data to:

• Provide and improve our custom NLP services.
• Communicate with you about your account or services.
• Analyze usage to enhance our offerings.
• Comply with legal obligations.

For AI model improvement, we may use aggregated, non-identifiable data. We do not use your identifiable data for this purpose without your explicit consent.

3. How We Share Your Information

To deliver our services, we may share your data with:

• Third-Party Service Providers: Including AI processing services (e.g., OpenAI, Google Claude), cloud infrastructure providers (e.g., AWS, Quadrant Cloud), and database services (e.g., PostgreSQL, MySQL). We ensure these providers comply with our data protection standards.
• Legal Authorities: If required by law.
• Business Partners: With your consent.

Data shared with third parties is limited to what is necessary for service delivery and is governed by their respective privacy policies.

4. Data Security

We implement robust security measures, including encryption, access controls, and regular security audits, to protect your data. Our practices comply with the Digital Personal Data Protection Act, 2023.

5. Your Rights

Under applicable laws, you have the right to:

• Access, correct, or delete your data.
• Object to data processing.
• Request data portability.

To exercise these rights, contact us at contact@futuresmart.ai.

6. International Data Transfers

If you are located outside India, your data may be transferred to and processed in India. We ensure that such transfers comply with legal requirements and use appropriate safeguards.

7. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Client-provided data is deleted after service completion unless otherwise agreed.

8. Sensitive Information

If you provide sensitive personal data (e.g., health or financial information), we will handle it with extra care and only use it for the purposes specified in our service agreement.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect technical and usage data. These help us improve our services and ensure security. You can control cookies through your browser settings.

10. Updates to This Policy

We may update this policy to reflect changes in our services or legal requirements. We will notify you of significant changes via email or through our website.